Do you charge a service or trip fee?

Any service or diagnostic fee is disclosed when you schedule, so there are no surprises when the plumber arrives. Whether one applies depends on the type of visit — planned installations and replacements are typically quoted upfront and free to estimate.

Where a diagnostic fee does apply, it pays for the expertise and equipment used to pinpoint a problem correctly the first time, which usually saves money versus guessing and reopening walls twice.

If you're unsure which applies to your situation, just ask when you call — we'll be clear about it before you book.